Question 1

Is it possible to cancel the recording?

Accepted Answer

Our administrators always remind and confirm the appointment 2 days before the visit
if your plans have changed, please inform us at least 24 hours before the procedure, this will allow us to maintain a comfortable service for you and offer a convenient time for the next appointment

Question 2

Why does the confirmation letter contain a price that differs from the promotional price?

Accepted Answer

This can happen because the email automatically displays standard prices without taking into account promotions and personal discounts. The actual cost of the procedure is calculated taking into account all current offers and will be adjusted during your visit 🌸.

Question 3

How does the consultation go?

Accepted Answer

The specialist listens carefully to your wishes, assesses your skin condition and hair type, explains how the equipment works and what results you can expect. Based on this, an individual treatment programme is selected and recommendations for care are provided.
The consultation helps you feel confident and understand that each procedure will be as safe and effective as possible 🌸

Question 4

Can I come with my dog?

Accepted Answer

Yes, you can bring your pet 🐾 with you, but you will need to leave it at the reception.
Pets are not allowed in the room where the laser devices are located due to safety requirements.

Question 5

Do you charge for a consultation?

Accepted Answer

No, our consultation is free of charge - it is included in the first visit and helps you to choose the right device for you safely and correctly.

Question 6

Why does the confirmation letter contain a price that differs from the promotional price?

Accepted Answer

This can happen because the email automatically displays standard prices without taking into account promotions and personal discounts. The actual cost of the procedure is calculated taking into account all current offers and will be adjusted during the visit 🌸

Question 7

Is a consultation mandatory?

Accepted Answer

A consultation before starting a course of treatments is indeed mandatory, as it is carried out for your safety and comfort. During the meeting, the specialist carefully assesses your skin and hair type, selects the optimal equipment parameters and explains all the nuances of the procedure. This helps to draw up an individual plan and ensures that the result is as effective as possible, and the procedure itself is safe and pleasant 🌸

Question 8

Can I come with my dog?

Accepted Answer

Yes, you can bring your pet 🐾 with you, but you will need to leave it at the reception.
Pets are not allowed in the room where the laser devices are located due to safety requirements.